Maximize Compatibility

CloudBridge supports an array of platforms!

  • Windows
  • Mac
  • Linux
  • Android
  • iOS

Microsoft Windows

Windows is the most widely used operating system among consumers and businesses. CloudBridge provides a diverse feature set that makes its compatibility with Windows some of the best in the industry.

Supported operating systems

  • Windows 2000 – Windows 8
  • Windows Server 2003 – 2012
  • 32- and 64-bit operating systems
Techs and Customers CloudBridge supports both techs and customers who are running Windows.
Remote Access Client We support several deployment methods of our unattended client for Windows, including .exe and .msi formats.
  • UAC is fully supported
  • Reboot-Reconnect in normal or safe mode
  • Non-admin users are not a problem

Apple (Mac)

With a loyal following of customers from around the world, Apple’s OS X is one of the fastest-growing operating systems. CloudBridge provides a comprehensive feature set supporting Mac OS for both technicians and client machines.

Supported operating systems

  • Mac OS X 10.7 Lion
  • Mac OS X 10.8 Mountain Lion
  • Mac OS X 10.9 Mavericks
  • Mac OS X 10.10 Yosemite

Access, Support, Meetings

  • Access to all 3 use models
Techs and Customers CloudBridge supports both techs and customers who are running OS X.


Linux is arguably the most popular server operating system and is growing every year. We love the penguin; from the start, CloudBridge has supported Linux. We have added features with each release to further extend our support.

Supported operating systems

  • Ubuntu
  • OpenSUSE
  • Fedora
  • Red Hat Enterprise
  • CentOS
  • Most Others
Techs and Customers CloudBridge supports both techs and customers who are running Linux.

Internet Browsers

Remote Access Client CloudBridge has several methods for installing persistent clients on Linux.
  • Remote Support
  • Remote Access
  • Remote Meeting


Android powered devices are dominating the mobile landscape. CloudBridge provides comprehensive support so our customers can maximize the utilization of these devices.

Use Android to provide remote support

CloudBridge provides users the ability to control Mac, Windows, or Linux from an Android device and to provide support for specific Android devices. The CloudBridge mobile client can be downloaded from the Google Play Store for free (Coming Soon).

Remote Support Features

  • Virtual mouse
  • Keyboard extension
  • Reboot and reconnect
  • Manage credentials
  • Chat
  • Central toolbox
  • Much more

Support Android devices

CloudBridge provides full remote support for Android tablets and phones manufactured by Samsung. Technicians can view and control the device screen, chat with the customer, and access system information.

Customers who join a CloudBridge session from their Samsung device will be directed to install the CloudBridge for Samsung app from the Play Store (Coming Soon).

Technicians Can:

  • Assist users with new apps
  • Terminate processes
  • Setup email accounts
  • Configure Wi-Fi settings
  • Troubleshoot issues
  • Invite other techs or vendors to assist

Non-Samsung Devices

While Samsung provides the most comprehensive access for CloudBridge other devices can also be supported. Once connected to the session, technicians can chat with customers and access screen captures from the camera-roll to see the device.

iOS (iPhone, iPad, iPod)

CloudBridge supports the use of all iOS devices by technicians to host a session and connect to Windows, Mac or Linux machines. The CloudBridge mobile app can be downloaded from the App Store for free. Learn more about CloudBridge and mobile devices (Coming Soon).

Supported operating systems

  • iOS 3.0+ (iPad, iPhone, iPod)


  • Guest client: Meetings
  • Host client: Support and Access

Support Customers

Technicians can download our free app to utilize their iOS device to support Mac, Windows, or Linux machines (Coming Soon).


CloudBridge technician app features include chat, central toolbox, and quality settings, and are growing with each version.

Internet Browsers

Our development team tests CloudBridge in multiple environments to make sure that your favorite browser is supported. Regardless of what browser is used by the technician or customer, we keep close tabs on new releases to make sure CloudBridge is compatible with the latest and greatest.

Supported browsers

  • Chrome
  • Firefox 1.5+
  • Opera 9.2+
  • Safari 3.0+
  • Internet Explorer 8+